Ensure that the fireplace is plugged in and turned on at the wall.
Dimplex electric fireplace fan not working.
Please change the light bulbs.
Please select your product category to go to the relevant troubleshooter.
Ensure that the main power switch on the fireplace is turned on.
Not to fret electric fireplaces are fairly straightforward devices and there s probably a logical reason the heat or flames may not be working.
Always use properly grounded fused and polarized outlets.
If the switch does not stop the fan then the switch may need to be replaced.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
If your unit is equipped with a purifier the fan will run continuously only if the 3 position switch is in the purifier fan position.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
If the heat turns on there is not a power issue.
If the unit does not turn on please make sure the heat switch is activated.
The remote control may need to be initialized with the stove.
Confirm that the fireplace is installed on the electrically appropriate circuit.
It needs to be a 15 amp dedicated circuit.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
If your electric fireplace heater won t turn on won t heat or the fan is blowing cold air.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Make sure the heater is the only appliance on the circuit.
You may also have a defective heater on off switch that may need to be replaced.
The remote or the remote receiver may need to be replaces.