Check to ensure the batteries are working and replace if required.
Dimplex electric stove heater not working.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
The remote control may need to be initialized with the stove.
The latest versions of optiflame fires will have two switches marked i and ii to select the level of heating typically 1kw and 2kw output check if these switches are in the on position.
Press the switch twice to give heat and the flame effect on older models.
The remote or the remote receiver may need to be replaces.
The heater is either dirty or defective.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
If the heat turns on there is not a power issue.
If the unit does not turn on please make sure the heat switch is activated.
Ensure the intake louvers and log cavity are free from dirt and dust.
Always use properly grounded fused and polarized outlets.